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Chat to support

Written by the Jobivo team · Updated 1 min readMobile only

Message the Jobivo team from inside the app, or email us.

Chat to us in the app

Open the menu with the three lines at the top left of Home and tap Help & support, near the bottom. Your conversation with the Jobivo team opens.

Type in the Message field and tap the send button. Say what you were doing and what happened. If it is about one job, include its number.

To add a photo or a screenshot, tap the attach button to the left of the Message field and pick the picture.

Where replies arrive

We reply in the same conversation, and it stays there for you to look back on. A count appears beside Help & support in the menu when there is a reply you have not read, and it is listed in Notifications behind the bell on Home.

Email us

You can also email support@jobivo.co.uk. Include your company name and, if it is about one job, its number.