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Your first day in the field

Written by the Jobivo team · Updated 2 min readMobile only

This one's for the people on site. Your company sets up the jobs; you join, open the jobs you've been given, tick off the tasks as you go and take the photos that prove the work. Everything saves on your phone first, so a bad signal doesn't lose anything.

Join your company#

Download Jobivo and tap Join company. On Join your company, put in your email, your name and a password, then Create account. If you were sent a link, open it on your phone and it takes you straight there.

←Join your company
Email
sam@example.co.uk
Your name
Sam Miller
Password
••••••••
Create account

Wait to be connected#

You'll see Waiting to be connected until your company lets you in — you come straight in the moment they do, no need to refresh. Been given a four-character code? Type it under Have a company code? and tap Connect with code.

Jobivo
Waiting
Waiting to be connected
Your account is ready. You'll come straight in the moment your company connects you — no need to refresh.
Have a company code?
K7P2Connect with code

Find your jobs#

Home → Jobslists the jobs you've been assigned — only yours. Tap one to open its job sheet: the tasks to work through, grouped the way your company set them up (first fix, second fix and so on).

Tick off tasks and take photos#

Tick the box beside a task when it's done. Where a task asks for photos, open it and tap Add photos— Jobivo's camera stamps each one with the time and place, so it stands as proof of the work. You can mark a photo up before it saves.

←Boiler replacement⋯
First fix
✓Isolate supply4 photos
Run pipeworkAdd photos
Customer sign-offTap to sign

Signatures and notes#

A sign-off task shows Tap to sign: turn your phone sideways, put in Who is signing?, let them sign and tap Done— the task ticks itself. If a task won't tick, Jobivo tells you what it's waiting for: No signature yet or Notes not added.

No signature yet
Capture the signature to complete “Customer sign-off”.
CancelSign

Something wrong? Add a snag#

Spotted a problem? Open the task, tap ⋯ → Add snag and say What needs putting right? Add a photo if it helps. It goes to the right person in writing, against that exact task, instead of a text message nobody can find later.

←Add snag✓
What needs putting right?
Leak at the left-hand valve
📷 Add photos · 👤 Assign

Finish the job#

When every task is ticked, tap Complete at the bottom of the job, then Complete jobto confirm. Not seeing it? Your company may finish jobs off themselves — that's fine, your part is done.

Complete this job?
CancelComplete job

Tip — no signal on site? Keep working. Ticks, photos and snags save on your phone and send themselves when you're back online.