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Revise a quote or add a variation

Written by the Jobivo team · Updated 3 min readMobile only

Change a quote the customer already has, price extra work on top of an agreed one, or withdraw it.

Changing a quote after it is sent

A sent quote is locked, so the customer and you are always looking at the same figures. To change it you revise it. Jobivo makes a new draft with the same lines, and keeps the version the customer saw as a record.

Once a quote is accepted, extra work goes on a variation: a separate quote for the additional work, which the customer accepts on its own.

You can also cancel a quote you no longer want accepted, and mark one accepted when the customer says yes by phone or in person.

Where to start

Open the quote. Tap the menu button at the top left of Home, tap Quotes under Sales, and tap the quote. Then tap the square button at the bottom left to open its menu.

A sent quote for Harrison Lettings Ltd, 'Replace hallway radiator', reading 'Sent · waiting for the customer'

Revise a sent quote

In the menu, tap Revise. Jobivo asks Revise this quote? Tap Revise.

A new draft opens with the same lines. Change the lines, quantities or prices, tap Save, then tap Email to send the new version.

The menu open on a sent quote, showing its tiles
The 'Revise this quote?' confirmation with its explanation and the Revise button
Revise, then confirm.

The earlier version is kept. It reads Replaced, with the number of the quote that replaced it, and shows as Superseded in the Quotes list. The customer can no longer accept it.

You can revise a quote that is sent, viewed or declined. When a quote has expired or been declined, Revise quote is the button at the bottom.

Price extra work as a variation

Open the accepted quote and open its menu. Tap Variation. A new draft quote opens for the extra work.

Add the lines for the additional work only, tap Save, then Email. The original quote stays accepted and unchanged.

The menu open on an accepted quote, showing its tiles including Variation

Variation is offered on a quote that has been accepted, including one that has already been invoiced.

Cancel a quote

Open the quote's menu and tap Cancel quote, the red tile at the bottom. Jobivo asks Cancel this quote? Tap Cancel quote to confirm, or tap anywhere else to leave it as it is.

The 'Cancel this quote?' confirmation with the Cancel quote button

The quote reads Cancelled and the customer can no longer accept it. It stays in the Quotes list.

Cancelling cannot be undone. If the customer changes their mind later, write a new quote. A draft that was never sent has Delete draft instead.

Mark a quote accepted yourself

When the customer says yes by phone, text or in person, open the sent quote and tap Mark accepted at the bottom.

In Who agreed it?, type the name of the person who said yes, and tap the tick. The name is optional, but it is your only record of who agreed.

A sent quote with the Mark accepted button at the bottom right
The Mark accepted sheet with a name typed in the Who agreed it? field
Mark accepted, then say who agreed.

Jobivo records that you marked it accepted, which stays different from the customer accepting it on their own link.

After the quote is accepted

The quote reads Accepted · not yet invoiced. The buttons at the bottom become Create invoice and, if the quote has no job yet, Create job.