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Job statuses

A job's status is mostly worked out for you. Rather than asking your team to keep a dropdown up to date — which never happens — Jobivo reads what has actually been done and shows the honest answer.

Not startedno date, no work yet
Scheduledit has a start date
In progressfirst step or photo done
On holdyou paused it
Completethe work is finished
1

Not started, and Scheduled

A new job is Not started. Give it a start date and it reads Scheduled— same job, but now it's in the diary and shows on the calendar. Nothing to set: the date is the status.

2

In progress happens by itself

The first time someone completes a step or uploads a photo, the job flips to In progress. Nobody has to remember to change it — which is exactly why you can trust it.

3

On hold is the one you set

Waiting on a part, or the customer's gone quiet? Put the job On holdyourself. It's the deliberate pause — visibly different from a job that's simply not been touched yet.

4

Rework and Awaiting come from corrections

Raise a correction on a job and it reads Rework— red, because something was rejected and is outstanding. When the team says they've fixed it, it becomes Awaiting: resubmitted and sitting with you to check. Both clear the moment the correction is verified.

Opena correction is open — something needs redoing
Awaitingfixed and resubmitted — waiting on you to check
5

Complete, and what it doesn't do

Complete means the work is done. It is a marker, not a lock — steps stay editable, photos can still be added, and you can still invoice. Nothing gets sealed off, so finishing a job never traps you. Cancelledis the other ending: work that isn't happening.

Tip — if a status looks wrong, look at the job rather than the dropdown — an unexpected In progress almost always means a photo landed, and an unexpected Reworkmeans there's an open correction.

More in Jobs

  • Create a job — Start a job: the customer, the dates, the job sheet and any compliance it needs.
  • The job page — How one job page tracks the work, the photos and the money in one place.
  • The job sheet — Build the steps your team works through on site, and ask for photo evidence where it matters.
  • Phases — Split a long job sheet into stages, and give each stage its own people.
  • Assign people — How work reaches a phone — and why a contractor only sees the jobs they're assigned to.
  • Corrections — Send work back in writing, against the exact step, and close the loop properly.

See what else Job sheets can do, or browse all guides. Still stuck? Email support@jobivo.co.uk.